What you get?
Maintenance Support - ProInteract's professional services are capable of providing IT support services by handling all infrastructure updates, antivirus, security, and monitoring for you and retaining your systems healthy.
Help Desk & Support - ProInteract's technicians provide 24/7 assistance to your users via phone, remote session, or in-person visits within the laid SLAs.
Consulting Support - ProInteract platform is capable of maintaining your detailed documentation vault and provide analysis of your systems.
Managed IT Services Support - Provide comprehensive monitoring support, with the management of simplified maintenance of documentation and inventory, network and automation.
Server Support - ProInteract's professional IT support services ensure to provide regular server upgrades and backups, firewalls and network security and secured VPN and remote access.
Security & Virus Protection Support - Provide endpoint support and virus upgrades, user access, and permission, security audit, security training, and policies.
Backup & Disaster Recovery Support - Provide 24/7 Support on regular backup and disaster recovery with minimal downtime, file version history and backup of cloud and web services.