ProInteract offers extensive services on Product Recall and Strategic Corrective Action Management including:
Product Risk Readiness:ProInteract professional services has extensive experience in developing, evaluating our client's ability in responding to a product risk and recall issue facilitating the processes and practices for identifying and investigating the product safety escalation issue of complying with regulatory standards.
Risk management in supply chain
Crisis communication management and business continuity readiness.
Review and develop product recall manuals, policies, and procedures.
Product recall readiness training
Perform risk assessments on physical and cybersecurity vulnerability.
Perform analysis and monitoring of geopolitical and security risks.
In accordance with following up on a product recall incidents, the immediate objectives would be to help our client preserve customer's safety while implementing recall processes that protect brand integrity.
Our proven recall services include:
Performing incident identification, risk analysis and scope identification of the affected products, and investigating root causes.
Performing assessment of compliance with government regulations.
Advisory services on strategic crisis management.
Decision making support and formulation of response strategies.
Providing facilitation and liaison of the full product recall response process.
Once the recall is executed, our global team of experts provides advisory services on the following:
Monitoring of product enhancements/correction and reintroduction.
Formulation of brand recovery and reputation management strategies
Perform post-incident assessment and integration of corrective action items
Ensure business continuity
