Taxonomy

To easily navigate through the flow of content, Taxonomy plays a vital role in content management as it enables you to map the right content to several categories with key meta-data information. Taxonomy helps in transforming your customer engagement by organizing your information across various categories using relevant metadata information to simplify your conversation pathways and lead to immense return on investment.

Our Taxonomy feature entails a consolidated ecosystem of various digital marketing content in one place, with content stored in brand packs and various taxonomy filters available to accelerate browsing and sharing of your content within no time. With taxonomy, you can define the content and messaging accessibility with reference to a target market your team will be pursuing. It makes our collateral management efficient as it can be easily accessed via the cloud from anywhere with security.

Your Competitive Edge

You can structure your content and categorize assets by using metadata to define their relationship across the application for your organization.

You can control the accessibility of select content, be it internal or external.

Helps in personalizing and customizing your customer experience (CX) across all your channels to have an interactive conversation using your digital marketing collaterals.

It can help in improving productivity and customer service.

Information can be searched faster with more reliability.

Communication among various groups within your organization can be improved as well as with customers.